FAQs

Q: When will you ship my order?

A: Orders will usually ship within 3 business days (Mon - Fri). Occasionally, I will be away from my home at a convention or event. If you requested a custom order, it can take up to 7 - 10 business days to ship out.

Q: Do you ship worldwide?

A: Yes! Please note: international orders come with tracking numbers, but if you do not purchase the upgraded tracking, your package will stop tracking when it leaves the US but will continue to move to it's final destination.

Q: I need rush shipping, help!

A: If you need an item by a certain date, please choose priority shipping and send me a msg on facebook or email me to let me know when you need it! I will tell you if the item will make it on time.

Q: Do you accept returns or exchanges?

A: At this time, I do not accept any returns or exchanges. If your item was damaged or there was a problem with your order, please email me with your order number.

Q: Can I order your items in bulk?

A: Yes! But, certain items are not available in bulk. For Example: hand painted items.

Q: May I get your artwork tattooed?

A: If you want to get a piece of artwork tattooed, I simply ask you to purchase the artwork from my shop and your tattoo artist cannot resell the artwork as their own. Please credit and tag me on social media! I would love to see the tattoo!

Q: What is the best way to contact you?

A: The fastest way to contact me is via email: naypony@gmail.com. My response may be limited during the weekends.